What Hosts are saying

    Ibrahim9
    Help

    my pending payments

    all my payments of july and August are pending for some reason, i havre opened many cases to find an answer but still no luck. they keep telling me that your case is being handled by specialists and that someone will get back to me but after a couple of d... Latest reply by Helen3
    Victor142
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    I can't see my reservation or contact my host

    Dear friends, On 15 April 2017 I booked accommodation in Athens (11.06-18.06.2017), booking code **. Now, entering the site in my account I can not see the reservation, I can't send a message to host. Could someone help me? [email address hidden], [emai... Latest reply by Tori50
    Valerie705
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    Refunds

    Hi, Just a quick one. We had a cancellation we got 1/2 the payment as per the strict policy now just discovered that that 50% has been refunded to the guest. anyone shed light on this? Cheers Latest reply by Emiel1
    Aor1
    Help

    Small calendar on message page

    I wonder why Airbnb took out the small calendar on the messaging page (left bar) we have conversation with guests. The small calendar actually assists very well as we have an idea about what's going on that listing the guests asking about. And it is way m... Latest reply by Emiel1
    Dee220
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    awaiting payment

    my guest just made a reservation today for tomorrow check-in, but it says awaiting payment, so should I let them check-in tomorrow or not Latest reply by Ed192
    Marc162
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    Airbnb removed special offer option

    In their apparent quest to strip hosts of all control over a booking, Airbnb has now removed the option to answer a booking request with a special offer. Now if say a request is for 1 guest, but the guest actually communicates that they are a group of 5 ... Latest reply by Alon1
    ShyhEe0
    Help

    hi

    hi can u help me to change my street name Latest reply by Quincy
    Yair4
    Help

    How do I find a place in a very specific location?

    I need to travel for business and I want to find a place to stay within walking distance of the office. Since Airbnb does not supply the exact address of the host, I am having trouble doing this. Can someone please help me figure this out? Latest reply by Sandra856
    Vic60
    Help

    How to add add-on Services?

    How can we add an add-on service for Sea/Airport Pick-up and Drop-off?Our place is relatively near to the International Airport and Domestic Seaport. Latest reply by Solveig0