awaiting payment

Dee220
Level 2
Virginia, United States

awaiting payment

my guest just made a reservation today for tomorrow check-in, but it says awaiting payment, so should I let them check-in tomorrow or not

4 Replies 4
Helen3
Level 10
Bristol, United Kingdom

No. @Dee220 

Give Airbnb a call if it hasn’t cleared. 

Alice595
Level 10
Concord, CA

@Dee220 You should contact the guest immediately.  You can ask guest to contact Airbnb to sort it out. There must be an issue with the payment. The booking has not been confirmed yet.

Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Dee220, how did everything go in the end? 

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Ed192
Level 1
Manila, Philippines

Why is Airbnb allowing travellers to book but when you accept it, the dates become blocked for 24 hours while it is “Awaiting Payment”? Opportunities can be missed during that 24-hour  period that your calendar is blocked by someone else who end up not going through with the booking.