Australian Hosts and Pricing Issues

[Dave-and-Deb0]

Over the weekend, several hosts posted here on the Community Center that the price for their listings is showing lower than they have set their rates.

I cannot confirm but it may be possible that Airbnb switched all the Australian accounts from displaying in AUD to displaying in USD.  I took two screenshots of calendars in USD and AUD.  If you see that their is no currency code beside the price, this means it is in USD currency.  If it has another currency, that currencies abbreviation will be beside the dollar amount (AUD, CAD, etc.)  You will probably need to change back to AUD if you would like to see your listing in AUD funds.  Instructions are found below.  You do not need to change the prices in your listing.

To change the VIEW of the currrency, scroll down to the bottom of the page and change the USD to AUD and then you will see the prices on your calendar in AUD.

[Robin4]

@Dave-and-Deb0 I had a really interesting experience a couple of weeks ago Dave. I happened to be on my listing page and I noticed the letting amount was showing up in English Pounds! My first thought was that I had accidentally accessed and interfered with my currency settings, but when I went into that section, my prefered currency was listed as $au.

Going back to my home page, there it was....... the letting amount still showing in Pounds. Within a minute or so I received a booking request from a guest in London UK! As soon as I accepted that request and it became a confirmed booking the letting amount on my page reverted back to $au again

Is this a normal phenominen Dave...Cheers...Rob

[Dave-and-Deb0]

Hi @Robin4,

I don't know Rob.  It does sound weird but I have found anything can happen on Airbnb as seen through several posts on several different forums.

Dave

[Justine18]

Hi - I have had this problem but it is nothing to do with currency.

My host side shows $290 and the customer side showed $44 per night.

Also the weekend higher rate of $300 for Friday and Sat nights is not showing up host side or customer side.

It is only showing up for certain dates (4-11 Jan) where as other shorter dates are ok. I've already checked the weekly discount to see if that was the issue and on host side it shows up at 10% which is correct.

Yesterday I received a booking I accepted the booking and then realised the error so had to cancel it. Now I can't reinstate the days to secure a new booking as air-bnb has locked it. HELP!!! Don't want to miss new year booking opportunities. Anyone got ideas of how I can fix this?

[Mike77]

@Justine18

"so had to cancel"

You messed up.  You did not read the instructions on being a host, now you are paying for your lack of reading the instructions.

You will also have money taken from your future bookings.  

Bet you will not cancel again.

Mike
AirBnB Treehouse for Rent
https://www.airbnb.com/rooms/7292887

==============================
--=-=-=-=-=Notable Quotes=-=-=-=-=--
==============================

"Coming soon to a bookstore near you: The Quotable Host by Mike" -- @Sandra
"Guests neither scare nor intrigue me--and I'm ALL about the money!" -- @C C
"Every day I fall in love with you just a little more." -- @Elaine & Duane
"Mike is warm and fuzzy, Like a little Teddy bear, And like a bear, If you poke Mike, You really should beware." -- @City Limits Ranch

==============================
Here are your AirBnB phone numbers.
==============================
Argentina: +54 11 53 52 78 88
Australia: +61 2 8520 3333
Austria / Österreich: +43 72 08 83 800
Brazil / Brasil: +55 21 3958-5800
Canada: +1-855-424-7262 / 1-855-4-AIRBNB (toll-free)
Chile: +56 229380777
China / Zhongguo - 中國 / 中国: +86 10 5904 5310 or 400 890 0309 (shared-cost)
Denmark / Danmark: +45 89 88 20 00
France: +33 1 84 88 40 00
Germany / Deutschland: +49 30 30 80 83 80
Greece / ελλάδα: +30 211 1989888
Hong Kong / Xianggang - 香港: +852 5808 8888
Ireland: +353 1 697 1831
Israel / Yisrael: +972 3 939 9977
Italy / Italia: +39 06 99366533
Japan / Nippon - 日本: +81 3 4580 0999 or +81 800 100 1008 (toll-free)
Mexico / Méjico: +52 55 41 70 43 33
Netherlands / Nederland: +31 20 52 22 333
New Zealand / Aotearoa: +64 4 4880 888
Norway / Norge: +47 21 61 16 88
Peru: +51 1 7089777
Poland / Polska: +48 22 30 72 000
Portugal: +351 30 880 3888
Puerto Rico: +1 787 919-0880
Russia / Rossiya - Россия: +7 4954658090 or 88003017104 (toll-free)
South Korea / Hanguk - 한국: +82 2 6022 2499 or +82 808 220 230 (toll-free)
Spain / España: +34 91 123 45 67
Sweden / Sverige: +46 844 68 12 34
Switzerland / Schweiz / Suisse: +41 43 50 84 900
United Kingdom: +44 203 318 1111
United States (USA) / Estados Unidos de América (EEUU): +1-415-800-5959 (local San Francisco number) or +1-855-424-7262 / 1-855-4-AIRBNB (toll-free)

[Leith0]

Thanks guys, have made the changes and it all makes sense now! Appreciate your help 🙂

[Fiona1]

I haven't had a problem as yet, but I will keep an eye on things.

Thanks

[John63]

Thanks. I have done that on Dashboard. Calendar shows correct A$ pricing now. Hope it stays that way. But WHY did it happen in the first place? It is very annoying for both host and guest to have to sort out the ness.  John.

[Dave-and-Deb0]

@John63,

The guest will see whatever currency they have theirs set at.

Dave

[John63]

Fingers crossed that I have it fixed. Thanks John.

[Bryalee0]

So helpful - this was driving me crazy.

Thank you very much

[Suzannah0]

@Dave-and-Deb0 thank you SO much for clearing this matter up, I've experienced the same issue - I'm in New Zealand. All sorted now thanks to your insights!

[Jadranka1]

It is driving me nuts.

I have a guest who wants to book 2 apartments - I have given her a round number for both (in euros) but I cannot set the price for each correctly. It is showing up on my screen in dollars. We have exchange so many emails that I am ready to give up and cancell both bookings

[Lizzie]

Hello @Jadranka1,

I am sorry to hear of your fustration with this. When you switch the currency at the bottom of your page (as in @Dave-and-Deb0's post above) are you still experience this problem?

[Jadranka1]

Yes, I have tried eveything

I have agreed with the guest for same price for both apartments 

and I canot get to thtat point

Whatever I do, it looks differetnt