@Dunny0
Thanks for the comments, at times I do have possibly too much to say but, some things are blindingly obvious.
When a guest leaves a review most understand enough about the system to realise many people will see that review, and in most instances will try to put a pleasant front on what they say. If they feel that things could have been better, but they basically enjoyed their stay, they will just leave it at that. That's what I would do, and I am sure you would too!!
In that situation when they leave private feedback they will almost always mention things that could possibly be improved upon....in most instances, not so much as a criticism, more as a constructive comment....... and they do this because it is 'private'!
Any host who chooses to dig up this buried commentary and thrust it out there into the public gaze, is not a host that I would want to have anything to do with.
@Dunny0 I have made a number of comments on how public conversations should be handled including this thread...
https://community.airbnb.com/t5/Hosts/How-to-handle-those-difficult-reviews/m-p/316104#U316104
but you just can't get the message across to some.
I am interested in anything that will make the hosting community stronger and help hosts from making mistakes. We, as a community do appear as though we are becoming more isolated from the organisation that is supposed to be supporting us and if you have something that can help us...then Dunny....I am all ears!
Cheers.....Rob
PS: If you want to see the antipathy of what I am talking about have a look at this.....I have had to edit some personal bits.