@Jenny206 @Emiel1 @Sarah977 @Fred13
Jenny, experience has taught many hosts that potential guests who have a list of questions to ask prior to booking turn out to be poor guests to host.
Hagglers do not make good guests! In most instances they are aware of how the Airbnb booking system works but, by asking questions they are strengthening their bargaining power and weakening yours.....you are all the time giving ground to them.
Jenny, under no circumstance would anyone asociated with Airbnb support suggest you try to communicate with a potential guest by-passing the security and privacy measures that are built into the system, and any support person found doing this would have their position terminated!
We might talk in these terms here on the CC forum and offer the odd dodgy solution or work-around, but nobody representing the company and company policy would be tollerated offering such advice!
Jenny, If you have offered this guest a pre-approval you are at liberty to withdraw that pre-approval and send the guest a special offer for a nominated number of days at a nominated nightly rate, which the potential guest can either accept or decline or not pursue.
Keep all talk and messages within the message stream so there is a record of it if something should happen down the track with this potential hosting.
Personally Jenny their are tastier fish in the Airbnb sea without hauling in a Pirahna!
Cheers.....Rob
w o r ymv