Something similar has happened to me, a super host with over 73 great reviews and very pleased guests. I received this yesterday and am flummoxed to say the least. I have built my life around being a host and now the rug was pulled out from me abruptly and without recourse.
Thank you for uploading your ID for our ID Verification process. Upon review, and given information uncovered pursuant to online public records, we have determined that it is in the best interest of Airbnb, and for the users on our site, to deactivate your account permanently. We realize that this may come as a disappointment and that you may have questions regarding this determination. We hope you understand that this decision is exercised at our sole discretion and that we are not obligated to provide an explanation as to the action taken against your account, nor are we liable to a user in any way with respect to deactivating or canceling his or her account.
Should you choose to dispute the decision, please submit any documents you think may be relevant to us, at no additional cost to Airbnb. We will forward those documents to our Legal Department for review before any decision regarding reinstatement of your account can be made.
Additionally, please understand that this removal will also entail the immediate termination of your pending or accepted bookings. As such, we may: communicate to your guests that a potential or confirmed booking has been cancelled; and 2) refer guests or potential guests to alternate accommodations which may be available.
We apologize for any inconvenience this may have caused.
Best regards,
Lance O
Has anyone else gotten messages like this?
They are not respoding to my emails and are not telling me what "relevant documents" they want.
I had over 4 months of confirmed bookings. I'm really quite messed up over this at the moment.