Too often we see disputes between guests and hosts over Listing expectations. These days with the resolution centre can seem more reluctant to accept a hosts word when a dispute arrises, I do the following.
I have prepared a laminated checklist and as I go, I do things in the order and tic each item with a texta marker.
When complete I also have an non laminated copy which I duplicate, date and photograph, and this gets placed inside the cover of the house rules to indicate these items have been attended too before the guest for that date has arrived.
This sheet forms the elements that a guest will see and form some opinion on!
I explain in a lighthearted way to guests that with the onset of age one can easily overlook some triviality and this is my way of remembering to do everything.
I also have a similar sheet which refers to the mechanics of the cottage.
1/. Is the hot water service turned on and hot.
2/. Are the drains free from obstructions.
3/. Do the door and window locks operate correctly.
4/. Are the blinds and curtains in good condition.
5/. Are the exhaust fans working and free of lint.
Once you get into a routine it doesn't take long to do these things and it does tend to give the guest confidence that you are serious about what you are doing, and that this might possibly not be the listing to try out for a 'freebie'!!
Cheers.....Rob