I rented our vacation house to a group of four young men. I suppose I should have known but my last guest via AirbnB was fine. As we usually do, in addition to our tidying -we had the house cleaned and supplied fresh linens, a little coffee station, nicely made up rooms, fresh flowers, beach chairs, coolers etc. The house is really nice and it's tidy and welcoming. As soon as I pulled in our garage I knew something was up, the beach chairs were thrown around and there was a cooler full of used bottles, water and beer, the garage door was open. Upstairs: empty pizza boxes, half eaten pizza, dirty cups, garbage, broken glass allover, sticky beer on the floor, two bags of garabage open and a sink full of food and dishes. The bathroom was littered too with used personal hygiene items, including q tips kleenex and the bedroom, again full cups of coffee, cigarettes, gum wrappers, (it's a non smoking rental and the house stunk like smoke) and to top it off underwear in the bed. Upstairs was the same scene with an added bonus of more dirty underwear, bottles, cigarettes, used condoms in the tiny bedroom garbage, vomit all toilet, a broken shower head that I know was not broken before because I used it to clean the tub before they came. As soon as I tried to clean the tub, it sprayed everywhere from the big crack. So obv not cosmetic or preexisting. The renter is disputing it's cosmetic and trying to say the pre charged cleaning fee should cover the mess. I had to have someone come in a clean all the floors and house again and pay for the shower head to be replaced. I am not sure what planet this person is from, but it's disgusting. I will probably come off of Air now. I wish I could send the pics to this young man's mother. LOL.