would love to "contact airbnb" but it looks like Airbnb have disabled/mangled our ability to do so - as per my previous opening remarks! I would be so grateful if you know how to do this!
So far I have followed the link you quote "Contact Airbnb":
https://community.airbnb.com/t5/Community-Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165/highl...
This takes me to a Guide which suggests we have to go through "Community Experts", which starts:
Step 1: Visit https://www.airbnb.ca/help/contact_us
... this takes me to a Help page titled "Contact your host" which is obviously the wrong page since the next step fails
Step 2: From the bottom of the screen, choose either "My question is about something else" or "I have a different issue"
... there is nothing like that on this page, which seems to be about travelling, not hostsing!
So we think that the "contact_us" link is broken - have I misunderstood anything up to this point?
PS - thanks very much for responding!