non existent pending reservation

Cora2
Level 1
Honolulu, HI

non existent pending reservation

Under my reservation, there is one that is listed as 'pending reservation' it says I have to respond or I will be penalized, I tried clicking the 'respond now' button but it wasn't clickable. Also, this particular guest's request didn't make it to my email. I click on the name of the person and it took me to a page that says 'error' page could not be found.

 

Thanks.

Cora

1 Reply 1
Brittany1
Level 10
Chicago, IL

Hi @Cora2

 

I would contact Airbnb about that one. Sounds like a glitch.

 

https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728