Jane: I agree with you 100%!! Trying to find their phone number took me over an hour because when you click on their links, it just circles back. What a waste of time and such poor customer service. For anyone trying to find the number, I finally found it after digging through multiple threads on these discussion boards. Of course, now I'm on hold.....for forever. We will see how long it takes them to actually answer the phone. What poor customer service.
If anyone else needs the number here it is: Note you have to put the plus sign in which you can do on your iphone if you hold down on the zero button.
+44-203-318-1111