How do I change the internal short title of my listing?

Cristina556
Level 2
Washington, DC

How do I change the internal short title of my listing?

I can change the Longer title for guests but cannot change the short title for internal use.

8 Replies 8
Lisa658
Level 10
Hervey Bay, Australia

@Cristina556

 

If you go to "your listing" and click on the turquoise band "preview listing", then beside the public name is the option to (Edit Listing) in turquoise writing, click on that then scroll down to below the photo and on the first "edit" beside the listing name click.  You will see "Title and Description" and below that is "Internal Name".  Here is where you would edit that. 

 

If you have a name in there already and are unable to change it then this is probably beyond the capacity of other hosts to assist.  You may have to contact AirBnB direct if it is not letting you change the internal name.

 

Lisa

Kyle292
Level 1
Saint Paul, MN

Is this feature gone?

 

seriously, it no longer gives me to option to edit internal name for my listings. super confusing ugh

You still can add/change the internal short title:

- go on "edit listing"

- Title & description: click on "edit"

- Add a name on "Internal name"

- Click on "Save"

And it's dome!

Actually after the last update to the iPhone Airbnb app, week of July 22... the Calendar view no longer SUPPORTS the Short Name View of the listings to be able to quickly access a calendar on your iPhone.

The calendars are not sorted in any fashion, and the Guest View Long name is the only way they are described.  Therefore, you have to guess which Calendar out of your multiple listings you are looking at.  Then you have to select a reservation before you finally see the Entire Long Name and know which calendar you are looking at.

 

Whatever happened to Regression Testing?  Why remove a feature or disable it to tweak performance when everything was working just fine for us with 15 or more listings?  HELPPP!!!   I've been calling daily at all different hours to try and get a US representative but all I get it Outsourced folks who are nice but are not empowered to do anything and don't seem to understand the problem.  I have sent numerous updates to the Airbnb Support Message with screen shots.  They just keep saying "Don't Worry.  I will be sure this is taken care of."  and also "I see that it has been assigned to a Technical specialist, I will send a message to have them call you as soon as possible."   That was three days ago.  It's been "assigned" to a technical specialist three times now.  No phone call and no return messages.

Come on..... bring back our support to USA.

Nikolás0
Level 1
Cali, CO

I dont see this option! So weird.

as of June22; its here 
Listing details / Listing basics/ Internal name

YES! Thank you