Guest wants to change reservations

Libby14
Level 2
Southampton, United Kingdom

Guest wants to change reservations

Hi, 

 

I had a reservation for a guest to stay from 3/4-7/4 and it would have earned £83. They now want to change the resevration to two people but the changed reservation with two people would amount to £82. 

 

How does this make any sense? 

1 Reply 1
Andrea9
Level 10
Amsterdam, Netherlands

@Libby14

Not sure if guests can overwrite the amount as hosts can. What you could do is decline due to wrong amount and send them a change request with the proper amount to accept.