waiving cancellation fee for part of the period

waiving cancellation fee for part of the period

I have a tentative booking for 2 weeks but as they are coming to be at the birth of their grandchild, it may be that they need 7 days or less. I am happy to waive the cancellation fee for the second week if the booking becomes unnecessary, but wish to maintain the cancellation policy on the first week. How do I set this up?

2 Replies 2
Gerry-And-Rashid0
Level 10
London, United Kingdom

@Carol245

 

What is a tentative booking? Does it mean they have booked and confirmed or it's just an enquiry?

 

whicher is the case you ca n ask them to book whatever dates suit them and then either extend the booking or change the dates.

 

Cancellation by either party is the worst option you can choose

Thanks for your response but this seems too confusing to us so we are going to sort it out ourselves. cheers