calendar blocked dates

[Sara148]

We cancelled a reservation as instant booking was on without our knowledge (first time listing), and we assumed we wouldnt have the house ready by that date, since the guest had already paid we cancelled the reservation soon as we receive the booking confirmation, so he could find proper accomodation. However renovations went very well and the house is available for those dates, but now I cannot take other bookings as it shows as blocked.

How to fix this urgent????

[Victoria57]

Hi @Sara148 AirBnB hates hosts canceling bookings so they impose penalties and one of these penalties is to block off the dates. You will need to contact AirBnB (methods and numbers here), explain what happened but they might not do so unless you have special circumstances (details here).