Stars are not showing up

Sandra167
Level 3
Montreal, Canada

Stars are not showing up

Hello,

 

I am new to Airbnb (only had 3 bookings) and even if I see that the guests rated me with stars in my dashboard, the stars are now showing up on my listing page nor my profile.

 

Is there a delay before the stars appear for new hosts? Is there a box I need to check to allow them to appear?

 

Thank you.

4 Replies 4
Sandra126
Level 10
Daylesford, Australia

It will happen by itself, when you have 5 I think. Enough to give an average!

That can't be true as I see listings with 2 reviews and the stars do show up.

Brad-And-Nancy0
Level 1
Franklin, TN

I am having the same problem. My first guests gave me 5 stars on all but they are only showing in my stats page and not on my listing. Does it take time? The review showed up, but not the stars.

 

Thanks, Nancy

Karen-and-Brian0
Level 10
Bragg Creek, Canada

Hi @Sandra167 @Sandra126 has it right - you need to have 5 completed guest bookings before stars will show up. That's why there can be only 2 reviews on some listings, in that case, they had 3 who didn't leave reviews. Hope that helps! Karen