Deborah, on a Macbook I can't see the profile. There are overlapping liks, sloppy work of the webmaster, and unfortunately the Mac favors the completely useless second link,which opens the same page again. I explained that several times and now I'm totally fed up with it. I can see the correct link in the status bar when I hover over it, but the room number has a lot of numbers, I don't see that well and it is visible only whilst hovering, so I look at profiles only if I have both computers on and get it on a big screen. On the iPhone it's worse. I can't even hail you. I'd say 2/3 of my guests even for a cheap room have an iPhone or iPad.