I had a guest park on my property unathorized when my Advert is not ticked for 'Free Parking on the Premises'
The Ad however does state 'Free Street Parking'.
The concerned who parked on my property was not even one of the guests. At no point did the guests ask me if they could park on my property.
They were told they are not authorized to park on the property and told to park on the street.
They did not seem to like being told this & i they drove off & never checked in.
They then asked for a full refund and also blocked my calander for 3 days.
I repeat:
a) The concerned parking on my property was not one of the guests.
b) At no stage did the guests ask permission.
c) The ad did not state 'Free Parking on the Premises' .
Do i refund these guests fully/50%/1 day or not at all? - They are 100% at fault, while we as Host's did nothing wrong?