Message going to wrong member

[Juliet3]

I got an inquiry from Jasmine but when I replied I got an answer back saying I had not reached Jasmine and that the person I reached had been getting Jasmine's messages all day. What can I do?

[Jeet0]

That's a major issue. Contact Airbnb now and let them know about it: https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

[Luis-and-Tati0]

Hi @Juliet3

How are you responding to your messages? Email or App/webpage?

It could be a bad temporary email generated by Airbnb... 

Follow @Jeet0 recomendation and contact Airbnb to report the issue...

Luis