Hello everyone,
I have been struggling with one of my reservations for this summer, I booked 3 months ago a room in a Resort in Philippines and my host decided to cancel "for external reasons that doesn't depend on him" and I understand he can have problems with the resort but he doesn't want to cancel and he wants me to do it.
As far as I know if he is cancelling he needs to complete the cancellation process so that I don't get any fee penalty but he wants me to absorb that.
I kindly asked him to do it and he keeps on denying to until the point he is not answering anymore my messages.
I really can't waste that amount of money and I don't want to risk loosing it. I have already made another reservation but I'm very upset about his attitude, is there a way Airbnb can force him to do it the way he should be and not asking me to do it for him?
I appreciate a lot your help,
Kind regards,
Dani