Good comments all. Though I am new and live in Barbados, where "drop-ih" scenarios are unlikely to occur; keeping people on platfrom is excellent advice. A demonstrated commitment to Airbnb is a form of protection and sign of being serious about what you are doing. I have hosted family, friends, colleagues and clients for many years. Airbnb has helped me to position the inevitable costs of the visits in a manner that respectfully sets the terms of my welcoming nature.
There are services that are not covered in the Airbnb amenities that incur additional charges. For example, I offer to pick up guests from the airport and return them for departure. This would not be applicabl to all hosts but, based on reviews, it adds great value to our guests' experience. This additional charge is documented in our booking messages.
I am also offering a unique Caribbean, on-island Coaching and Mentoring service. My guest room facilitates coaching in a relaxed, residential setting. Clearly my fee arrangements for specially tailored packages would be outside Airbnb but confirmed on the platform.
It would be helpful to know how you and Airbnb have and can enhance these experiences.
God bless.
Dennis