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Getting additional cleaning money back from my guest

‎11-06-2018 10:51 PM
Lynn237
Level 2
Sun Prairie, WI
‎11-06-2018 10:51 PM

Getting additional cleaning money back from my guest

I had a guest checkout a few days ago.  Immediately after checkout I sent him via AirBnB pictures and a request for $50 for addtional cleaning fees.  He has not responded.  What do I do next?

 

Lynn

‎11-06-2018 10:51 PM
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‎11-06-2018 10:58 PM
Steve143
Level 10
Limerick, Ireland
‎11-06-2018 10:58 PM

Hello Lynn,

 

If the guest refuses or doesn't respond in 72 hours you can involve Airbnb as described in the article below.

What do I do if my guest breaks something in my place?

 

Steve.

‎11-06-2018 10:58 PM
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