I have been an AirBnB member since June and over that time have done well with only one or two minor issues. I have had 26 Positive reviews of our property, but since Friday last have had a disastrious set of issues with the AirBnB site. This mirrired an experience before Xmas also with the site. Firstly I should point out that I own and run 4 very successful IT companies including one world beating Software company with customers in 26 countries - so I know stuff about IT systems.
The first issue occured last year with my Calendar. Basically it got completely out of sync with the Calendar showing not just to me, but anyone looking at my listing that there was two 4th of a month, with every subsequent day out of kilter till the end of that month ie the date listed as the 5th was actually the 6th and so on. I even had a clash of bookings. AirBnB insisted it was a problem with everyone's browsers and that we all needed to change to Google Chrome. My software currently (the software my company designs and sels) currently provides On Line acess through the Government Portals for Australian federal Government , 5 States & teritories and many other Corporate & Government customers. In our Development labs we have 14 different broswrs and we test access to the software against all of them. Why doesnt AirBnB???
Next last Friday, I found that none of my messages that I responded to potebtial gusts were showing up in my Inbox,, nor in reply to the messages I was sending to people - this meands I have been losing bookings!.
My latest issuyes is its saying that no In messages can be loaded into my Inbox.
Finally I tried to update some daily prices in my Calendar and it keeps aying the same words:
Sorry, something went wrong. Please try again
AirBnB Telephone number in Sydney 02-85203333 so called Help person told me the only option is to download Google Chrome.
This I will not do as it keeps displaying Pop up ads . Something which I detest.
Come on AirBnB. You have obviously done a Web server update over the weekend and go it wrong. Lift your game place.
A disgruntel Host!