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I know that AirBnB markets to us using the Loyds of London policy for liability but we have many concerns about this coverage, especially since we recently learned that the homeowner's insurance we had on our cottage was nullified by having AirBnB guests.... read more
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A customer booked for next weekend and called a week prior saying his wife and 5 year old son would be joining him. Our space is not kid friendly, 20 steps to the loft and a propane fireplace that is not screened. I agreed to accept his cancellation which... read more
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Last week I finally spoke on the phone with an Airbnb rep. He told me that my scrolling problem on the PRICING page was due to the fact that I had an 'old version' of the website and that they would update it. It's still the same!? I can't scroll to chang... read more
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I've just completed my listing and have tried to implement the "Publish" button 7 or 8 times. I get a message that " perhaps the internet is down" which it is not. The information in Step 2 keeps disappearing, no matter how often I fill it in and save and... read more
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Time to file first quarter taxes. Does anyone know if and or when airbnb will be collecting sales tax? I have an additional four percent to pay my local government but I am wondering about state? I'm in Colorado fwiw. Thanks
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Ok I did something wrong. Can you tell me what I need to do to fix it. I have a co-host. But I only want her to co-host when I"m not around. Guest stayed at my place yesterday. Cohost got paid. 1) how do I get the $13 paid the cohost back?2) how do I make... read more
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Hi, I am trying to publish a new listing. When I click on Publish Listing, I get the message Just a momentand it stays there forever, frozen. I have tried with Mozilla and Chrome and get the same result. Thank you in advance for your help. Carmen
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I am a long-time member and having problems logging in to my airbnb account. I log in, but when I try to click on something, e.g. my inbox, it asks me to log in again. When I do, I get a notification saying my account cannot be authorized. I can log norma... read more
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Is there a way to change my postcode on an existing listing? I tried to set up a new listing with my postcode and it says it is not recognisable - actually it says I have not provided a detailed enough address but I have provided my full address.
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There's been news about the new ruling that it is an offence to let out accommodation for less than 6 months' stay. Does anyone have more detailed information on this? Like how to comply with this new ruling? Who to contact? What is the fee to pay for reg... read more
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