Email from Airbnb / idfy?

Gagan1
Level 1
Singapore

Email from Airbnb / idfy?

I received an email from Airbnb (looks like airbnb) about collaborating with some company called IDFy which will request personal information and will SEND someone home to verify the property. I am confused if this is legit and if I should provide data.

 

This is the email:

 

Complete_Airbnb’s_new_verification_process_for_hosts.png

 

**[Title Updated]

4 Replies 4
Andrea9
Level 10
Amsterdam, Netherlands

@Gagan1

I'm not familiar with requirements for hosting in India, but my gut feeling here is scam.

 

There are too many click links on the message for me to feel good about it.

With really important things Airbnb will normally also post something on your dashboard, so better go from there.

If you do an internet search 'Airbnb email addresses' you'll find this page on their website informing about which ones are legit:

https://www.airbnb.com/help/article/971/how-do-i-know-if-an-email-is-really-from-airbnb

 

Better not react. If Airbnb really needs you to do something, they will let you know  with a notification to you directly on the site.

Hi Gagan,

 

I would like to confirm that IDfy is a legitimate company. IDfy is AirBnB's verification service provider in India. You may check out AirBnB's Help Center article which explains what you should expect in the verification process on here: https://www.airbnb.co.in/help/article/1289/i-m-a-host-in-india--what-should-i-expect-from-the-host-v...

 

Also, Lizzie, the Online Community Manager for AirBnB has already replied to previous queries regarding IDfy. You may check her responses on the link here: https://community.airbnb.com/t5/Community-Help/HOAX-IDfy-idfy-com-credential-verification-e-mail/m-p...

 

Hope this helps!

 

Regards,

Ritesh

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Gagan1 (and @Andrea9 as an FYI),

 

Nice to meet you.

 

I just wanted to let you know that this is a legitimate partnership with Airbnb, to help with this I have just posted an overview on the IDfy verification process here in the Community Center, including some FAQs. Here is the link: IDfy Verification Process in India

 

I hope this is useful and thanks for your help with this.

 

Lizzie

 

 

(Thanks @Ritesh3 for spreading the word here)


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Andrea9
Level 10
Amsterdam, Netherlands

Thanks @Lizzie for clarifying, and I've learned something new!