@Kay1507 @Bhumika
Here's what I do here in Phuket, we are 50km from the airport all our guest are tourist and some the first time being here,
We offer a Luxury minivan service (extra cost) we have used the same company for about 10 years and they have never let us down.
We prefer guest to use it as we know exactly where they are, we pass the details to the company and the driver is always there waiting and right now the airport is extremely busy, My guest dont have to wait,
When the driver leaves the airport he calls me so the we know what time they will arrive, It works great.
Maybe you could do a deal with a local company to pick up your guest..............?