I have just been woken up tonight at 12.30am by my guest who has already been very demanding, I could spot it from the booking process. You know what I mean!
She was asking if there's a mattress topper or something missing from the bed? She couldn't possibly sleep on it. Luckily I have a very comfortable sofabed in my living room which I offered her for the night.
She was asking so many things. Don't you have any shelves or anything? Do you have a higher table? (The room has a desk!🤦♂️) Do you have more coat hangers? Do you have a face cloth? Of course I was happy enough but it's the first night and she's here for two weeks...
The room rate is £17 a night... Cheaper than a hostel, the bed is comfortable enough. The room is very cosy, quiet and in a good location?
What should I do in the morning to resolve?
I could cancel the reservation, but I don't want to lose my superhost status.