Thank you for your reply. I divided up my cost for the house by the 91 hours we were allowed to be here and that comes down to $41.50 an hour. They were here for over 5 hours and we missed out on 2 nights of fire pit usage because they left us with an empty propane tank, so I asked for 6 hours of refund (5+ hours that we were inconvenienced plus rounded up for not having the fire pit access that we were promised), which boils down to just slightly over 6.5 percent. I thought it was a fair amount of compensation. However, since I asked for a partial refund, he has ghosted me ever since, so we will see what happens. Hopefully, he does the right thing. Appreciate the feedback.