When does an inquiry expire?

David-And-Becky0
Level 2
Nashville, TN

When does an inquiry expire?

Hey folks,

I got an inquiry which I responded to fairly quickly with a clarification of something I was afraid the inqurer had misunderstood. I didn't pre-approve or decline. A few hours later they replied, thanking me but informing me they had booked somewhere else. The inquiry is still open -- is this reflecting on me as a host? How long does it take to expire? I messaged them to cancel/close the inquiry, but nothing has happened.

I agree that the procedure is not entirely clear here. I don't want to lose Superhost status!

 

David

2 Replies 2
Cynthia-and-Chris1
Level 10
Vancouver, WA

@David-And-Becky0  Just hit decline and be done with it.

Kirstie
Community Manager
Community Manager
London, United Kingdom

HI @David-And-Becky0,

 

As @Cynthia-and-Chris1 suggested, you should be able to decline the enquiry. If not it should expire after 24 hours. 

 

Just to let you know, I have moved your post here to a new thread, as although your question is on the same topic as the original post, it was getting lost in another discussion - it is easier for others to find your question and help you when you start a new thread. I have also given it a title, please let me know if you want to change it!

 

Kirstie