@Claire800
Thanks for reply.
I wouldn't say I'm 'right' or wrong. Rather as mentioned I don't really know because I don't use the facility.
If no one else replies, I can otherwise suggest you contact Airbnb Customer Support.
UK number: 0203 318 1111
I think they also have a chat facility, but I've never used it and can't readily find it. Perhaps you can.
Regards,
Alon
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Ps. If you wish to tag the person you're replying, use @ sign as I've done with your name.
When you apply the @ sign a drop down menu appears with the profile of whoever contributes to the post.
I assume you received Notification by email?
It should also show up in Notification [Bell icon, top right hand of screen]
Without the tag, the other person does not receive notification, so maybe less likely to revisit the post.