I accidentally paid fees to Airbnb through Pay Pal

Elizabeth79
Level 1
Paris, France

I accidentally paid fees to Airbnb through Pay Pal

I am new to hosting and have set up accounts through Pay Pal for guests to pay for their reservations. In my attempts to transfer that money to my bank account, I accidentally refunded that amount back to Airbnb. How can I get that money back into my Pay Pal account so I can then properly transfer the money into my bank account?

2 Replies 2
Marit-Anne0
Level 10
Bergen, Norway

I actually think you need to contact either PayPal or airbnb.  PayPal has a request funds function, but I do not know if this will work in your case.

Donna15
Level 10
Delft, Netherlands

@Elizabeth79, you should contact AirBnB immediately and explain the situation.

 

https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-Community-Help-Guide/m-p/16165

 

 You can also reach them via the Help icon at the top of this page.