How can a guest update number of guests?

Tom-And-Christine1
Level 2
New Orleans, LA

How can a guest update number of guests?

As a host I received a trip request for one guest. I haven’t yet accepted or decline request and guest wants to update number of people he is bringing. How can the guest do that?

5 Replies 5
Stephanie365
Level 10
Fredericksburg, VA

The guest should be able to amend the request. Or, probably less confusing, is have the guest withdraw the request and make a new one with the correct guest count.

 

Pat271
Level 10
Greenville, SC

You can also accept the booking as-is and then change it yourself. This will send a confirmation request to your guest. I have done this several times.

Fred13
Level 10
Placencia, Belize

We have encountered a glitch when changing amount of guests or dates; once you enter the new information, the Accept button doesn't activate, stays dormant.

Pat271
Level 10
Greenville, SC

@Fred13  What platform? It’s working fine for me at the moment on iOS.

Microsoft. It is really a pain,  this comes up with 50%+ of my guests since they are adjusting guests upwards before actual arrivals, now have to send a 'money request' instead.