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AirBnB does not process a payment

‎03-05-2016 05:12 AM
Olga27
Level 1
San Francisco, CA
‎03-05-2016 05:12 AM

AirBnB does not process a payment

Hi,

 

I had a guest that ended up cancelling her reservation. We went through resolution process and agreeded that I will reimburse portion of the fee. It happened more than a month ago, but AirBnB still did not transfer a payment. It has "pending" status and I could not find a way to ping them about it.

 

Any advice how to handle this?

 

Thanks!!!

‎03-05-2016 05:12 AM
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