AirBnB Trips UI update: Business guests can no longer obtain Invoices

Serge69
Level 5
Tilburg, Netherlands

AirBnB Trips UI update: Business guests can no longer obtain Invoices

Due to a recent UI changes to Travelling -> Trips section, Business guests can no longer obtain Invoice with their Business details, for tax expensing and corporate refunds. Only receipts are now available, but they don't include Business details (such as business address, VAT number) etc, and are therefore ineligible for expensing in many countries.

I have had business guests turn away from reservations upon finding that this feature is no longer provided by AirBnB.

Are other hosts aware of this UI update, and how do you deal with the new situation? What do you do now when a guests asks you for an invoice that cointains their billing details?

1 Reply 1
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Serge69

in Croatia, we write a receipt for our guests by ourselves. But, It is gross amount before host fee deduction and without Airbnb guest fee. So, it is not what the guest actually paid.   Most guests used Airbnb confirmation mail/receipt, some used our receipt