credit card verification issues

Joey29
Level 1
Taipei, Taiwan

credit card verification issues

i choose the first option, there will be 2 small desposites made, however its been 3 days and i still have not received any deposits therefore i could not verify my account

 

i later choose the second option which is take a picture of your credit card statement which i did also, and still i have not received any verfication.

 

my trip starts in a few days and i really need to get verified!

2 Replies 2
Sora0
Level 7
Singapore

Contact airbnb for faster verification. alternatively, choose another internet web to verify.

Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Joey29

 

As @Sora0 has mentioned, you could try a different web browser or maybe contact Airbnb directly so that you can resolve this with them ASAP. 

 

I was able to find a 'How to contact Airbnb' guide in the Community Center and thought this might be helpful for you. 

 

Let us know how it goes!

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