complain a case manager - Airbnb Community

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complain a case manager

Istanbul, Turkey

Hello Everyone,

I think my case manager didn’t act professionally neither was fair enough towards a problem raised by one of my guests. How can escalate the issue?

Best regards,

Mino

1 Reply 1

Leeuwarden, The Netherlands

You can try to reopen the case and/or you can give Airbnb feedback:

Airbnb Feedback

If it is not a big issue, maybe better let it go, as Airbnb CS can be difficult to deal with.

Best regards,

Emiel

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