On the 28th December 2016 I booked AirBnb accommodation for next Xmas period December 2017. It was immediately cancelled by the booking agent as the accommodation is not available at that time or the pricing was incorrect. It said we should have received the refund after 5 business days from this date which we have not received. It was $1,958 which is a lot of money to be out of pocket.
Your host has cancelled your reservation.
|
Yamba said:
Hi Robyn, I am so sorry however Kenlee cannot be booked just yet Christmas next year. It was meant to be blocked out on our Calender. I have left you a message if you would like to contact us. Thankyou for being interested in Kenlee.
LISTING
Yamba Pet Friendly House - Kenlee
[link removed]
ARRIVE
Mon, December 18, 2017
|
DEPART
Wed, December 27, 2017
|
|
|
What are my next steps?
Not to worry! We’ve already issued a full refund of $1958 AUD back to you. While this refund is immediate on our part, it may take up to five business days for the refund to reflect in your account.
Book Another Place
|
|