Today I got word from the host of a property I booked two months ago that they werent happy with the price and wanted to increase the rate. Their reason was that they hadnt realised that Air B and B had set the rate too low, despite confirming in writing to me at the time. They claimed that they would rather have it sit empty than take the £400 we had paid for it and demanded £650. I argued that we had booked and paid a deposit in good faith and that surly they cant just demand more money, we couldnt afford a higher rate and now all the other available properties were either gone or too expensive. I asked them not to cancel and let me think about what I could do and they cancelled anyway. I cant believe that there is no protection against this, sure they get a 'host cancelled' on their reviews and a potentiol fine from air b and b etc but what about the traveller left with nowhere to stay, no compensation whatsoever. Air B and B were like robots on the phone simply stating that the issue was resolved as I got a refund but would not accept my point at all. I am a host myself and would never try and extort more money out of a guest with threat of cancellation, its wrong and a major flaw in the system. Can I do anyting at all?
