i'm only doing what was told to me by airbnb and what they have done in the past which is to remove a guest immediately.
the cops can't do anything as once he's been allowed to stay then we have to goto eviction court that's how it works here .
the cops do not like airbnb here as it is
the guest showed the cops the msgs and airbnb told the guest he is to get the refund from me
so they told me he was being removed and the guest i'm to refund
meanwhile all i was getting from the guest was demands and no communication that airbnb had told him this ...all he said was they felt him breaking house rules was no issue.
before the cops arrived he was in my dads face and sprayed cologne which is in my house rule to not use , which was one rule he broke on his full day here.
he ended up leaving for work and shaking the cops hands as if they were good friends as they are all military ..
so i called into airbnb and finally got someone from this country. He routed me back to case manager #7 who was stunned this was happening and is now doing what should have been done and refunding the guest and finding him a place as well and giving him one hour to leave .
while waiting for that case manager to call back another one was calling me ..i've lost track of how many i've now had on this.
ive never altered a guest stay so I didn't know that was an option or I would have done so on day one.
case manager calling again... the guest won't be home until midnight and i'm to allow him to now stay another night
so now it's not about the refund but he wants to stay here despite being refunded
i told her absolutely not he is to leave today and i don't care if he's at work or not
i then asked her if he can't be moved from here then i need a place for tonight