Got information from Airbnb on things to work on!

Pamela553
Level 2
Belfast, United Kingdom

Got information from Airbnb on things to work on!

Today on our listing we got a red notice on ‘Things to work on’

 

Overall rating                         You 0.8*        Target 4.7* (we have 53 Five star ratings)

Cancellations                          You 76/yr     Target 0/yr (we have never cancelled)

Accepted reservations         0%.                Target 88% (we have 100%)

 

What is going on?

6 Replies 6
Helena-Bjarndís0
Level 2
Reykjanesbær, Iceland

The same thing is going on with my site, there must be some error in the system 

 

 
 
 
 

That’s slightly reassuring Helena. Thank you.

Pamela553
Level 2
Belfast, United Kingdom

It’s also telling us to reduce all our nightly prices to £40, when previously ‘the tips’ were to list at an average of £56.

Ilse53
Level 1
Finhaut, Switzerland

Same here! Must be a bug in the system...

Ann489
Level 10
Boise, ID

@Pamela553    There have been several posts in regards to this glitch.  It is nothing new; constant glitches seem to be normal with Airbnb's platform.  The same glitch actually happened two months ago.  Just ignore it.  Hopefully, the "geniuses" in Airbnb's basement computer lab will figure it out soon.  😉

Janice146
Level 3
Winnipeg, Canada

Me too.  .8 stars.... definitely not true.  500 guests. never cancelled.  There is a glitch somewhere.  

Happy to see i'm not the only one.  spooked me for a second there 🙂