Cancelation policy

Bernardo19
Level 1
Bali, Indonesia

Cancelation policy

i had to cancel one reservation today because the price was wrong, but now my calendar for this dates are block, how do i change that?

1 Reply 1
Victoria57
Level 10
Strathpeffer, United Kingdom

Hi @Bernardo19, you can't unblock it yourself. You will need to contact AirBnB and plead your case and hope they will be understanding. AirBnB punish hosts for cancelling, and blocking off the dates is one way they do this. They might unblock the dates if you have extenuating circumstances but getting the price wrong is highly unlikely to be one of them because you should have checked the price.

 

How do the cancellation penalties work?

Extenuating Circumstances for Host Cancellations