There is phone number/s @Bill-And-Sharon0,
But I am confident that you will be able to navigate this transaction.
If it helps, then have two window/tabs open and follow the instructions in one as you enter the details on your site from the other window.
Or copy and paste the instructions onto an electronic doc. and use them as your guide as you have a go at following them.
I am soooo-o not tech savvy, and while I lack confidence as Iattempt these things, I step through carefully and usually manage.
It can be timeconsuming on early attempts, but eventually you will develop the confidence and technique for each transaction. After the first couple of times, it's only a moment or two from then on.
If Every host were to phone the AirBnb helpline for assistance/coaching in these things, then the phone lines will be clogged. Problem situations will take longer to be resolved.
I suspect that is currently going on already. Hence the current number of hosts with problems who are expressing frustration at wait times.
Here in the forums we can assist each other and keep our overheads down.
Otherwise in the long run, you will see your Airbnb fees going up or joining fees coming in and nobody really wants either of those things do we?
Write back and let us know how you get on with this and anything handy you learnt along the way.
We all appreciate constructive feedback.
Best regards, Christine.