Can't accept guest's reservation - why?

Martine38
Level 2
Soings-en-Sologne, France

Can't accept guest's reservation - why?

Would you please help me

my english Is not very good 

here Is my problém : i can't accept a Reservation from a guest because each Time i tried

i hâve this message : the réservation Is no longer pending 

what does it mean?

thank you to Help me

1 Reply 1
Kirstie
Community Manager
Community Manager
London, United Kingdom

Salut @Martine38!

 

It sounds like you got a reservation request from a potential guest and they then decided not to book, so when you clicked accept, it doesn't work because they have cancelled their request. Does that make sense?

 

Just to let you know, I have moved your post here to a new thread so that it doesn't get lost in another discussion and it is easier to find. I have also given it a title, please let me know if you would like to change it!

 

Kirstie