Am I obligated to contact no show?

Fredeelyn0
Level 1
Waiʻanae, HI

Am I obligated to contact no show?

My guest has not shown up, it’s night 2 of a 3 night booking. There has been no cancellation and I’ve received payout.

3 days prior to check in she informed me of a late check in. I reminded her that I have a lockbox and do not have to be present to check her in. She didn’t respond to this. The day before her scheduled check in I sent the code to lockbox and directions to my home. She didn’t respond to this either. I have not  gotten any communication from her about being lost, change of plans, etc.

 

2 Replies 2
Jeff158
Level 10
Caernarfon, United Kingdom

@Fredeelyn0 we have no legal obligation to contact a no show, but but but as a host who cares it would be nice if you asked if they were having any problems.

Don't forget they will be able to leave a review and your concern for them might get you a nice one.

Quincy
Community Manager
Community Manager
London, United Kingdom

Hi @Fredeelyn0,

 

Welcome to the Community Center!

 

How did everything go with your guests? 

 

 

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