On 27-the of July –requirement to book with the following message
^^ I have some specific requirements which I hope you will be able to meet.. I teach classes online from 1pm – 5pm, Tuesday – Saturday. For this reason, I am wondering if it would be possible to arrange an earlier check in, around 12pm, on the arrival day and a late check out, at exactly 5pm on the departure day? I realise that this may be inconvenient for you, but unfortunately I am not able to change this!^^
The same day I answered with the following message
^^ Your requirements are the most easy to be met - I live in the same bloc on a different floor - so no problem for early check-in and later check-out. And usually I am ready at 12.00 from my previous guests.So - you will be at the flat at 12.00 for the check-in for sure - and I am going to arrange that the check-out will be at 5.oo p.m. Is this o.k.?^^
On the 2-nd of August she booked, making excuses that she did not book 48 hours after the day she made the request=
On the 3-rd I had the following message from her
^^ we are actually arriving at about 2 or 3am and thought it would be too late to check in so are arranging other accommodation for the first night^^
My answer was - ^^ I am waiting my guests anytime - check my house manual for detail^^
She answered – That is fantastic
The following day – 4-the of August I send her the following message
^^ I can accept you that late - but if this is on 8-the of Sept - my check-in time for that day is 3 p.m. - so 3 a.m. is for the person who has booked the 7-the of Sept
So I think you better book one day more - the 7-the of Sept
THE same day – 4-the of August she booked one more day – 7-the of Sept for the early check-in
Unfortunately, or perhaps fortunately I only today realized that the late check-out is different from the one I allow to other guests – and I have send her the following message
^^ Sorry to bother you again with your requirements - but when you asked me for them I was so busy with my guests - that noticed only the overlap with the time of the first day. I noticed that you are asking for a late departure than the check-out, but did not count that this is so much that my whole day should be made unavailable as to meet your request - you see till 5 p.m. you will be having your classes, this means you will be leaving probably at 6 p.m. - this is 4 hours for my preparation time for my next guests and at least 3 hours of their time - if I have someone to book this day - I for sure cannot tell him to arrive at 10 p.m., because my previous guests asked for a late departure. I often have requests for later check-out, but this I allow by asking my guests to leave their luggage at my own flat - which cannot be done in your case. Therefore, please can I ask you to book another day - the 12-the of Sept
She replied
^^ As a host myself I completely understand your problem! This is why I made sure to check the times with you before booking. Actually a few different hosts agreed to the late check out but I liked you and your apartment the best so chose you! However, if you had told me from the beginning that I would need to pay for another day, I would’ve gone with another option. I am really sorry because I do understand your problem, of course, but as we agreed on this prior to making the booking, I do not think it is fair to change the conditions on the morning of the arrival day. I do hope you understand my position as well and will reconsider. ^^
I lowered my price 50% - and asked her to look at the price –
The answer
^^ If you look at our earlier messages, I think you will find that you agreed to a 5pm check out time. That is fine, we will take the risk on Wednesday then. If other guests book for that night and we are forced to leave before the agreed time of 5pm, we will, however we will have no choice but to mention this in our feedback and take it up with Airbnb. I hope you understand this. ^^