A missing resrvation.

A missing resrvation.

How do i contact airbnb??

I have a guest who says she has booked my cottage and she showed me a receipt  for the booking. The booking does not show up on my calender so those dates are affectively still available. Alexi

2 Replies 2
Marzena4
Level 10
Kraków, Poland

Try to contact Airbnb Customer Serviceon Twitter @AirbnbHelp or the form: https://www.airbnb.com/help/contact_us#/. Or you will find a pinned post in the Help section how to do it: https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

// "The only person you can trust is yourself"
Stay-Asheville0
Level 10
Asheville, NC

I would make sure you didn't get the confirmation email from Airbnb, and I would definitley contact them just to be sure.  If you don't have a reservation with the guest confirmed by Airbnb it's probably a scam or a mistake on the guests part.