my review is not showing up

[Erin109]

Hello - I'm a host; just wrote a review for a guest. Filled everything out and clicked all the buttons just as always, everything worked fine. But in my notifications I still have the reminder to write a review for this guest; when I click the notification, it then tells me "you can no longer edit this review." But when I try to see the eview the guest wrote for ME, it says I can't until I write my own review. But I DID write the review and it won't let me re-write a second one. So what do I do?? I have logged out and in again and opened the webiste in 2 different browsers, still no luck. Please help! I don't want to be penalized as a host for not writing a review of a guest!!

[Ben205]

@Erin109

Sounds frustrating, but it could be that it takes longer for the system to update. I would give it a few hours (maybe until tomorrow) and see what happens. If you've still got a problem then, call Airbnb.

[Erin109]

Okay, thanks Ben. In the meantime hopefully airbnb will then stop sending me all the "reminders".   Cheers. 

[Marzena4]

@Erin109 Log out, clean cookies, log in - usually helps.