how can I be sure that is the guest from the picture?

[Alina14]

I need to verify somehow that is the same person, because on airbnb it shows an address in a different city that the address that you can verify on the internet for this person... He didn't have any profile picture, any reviews, so I asked him to put a profile picture  of him and the picture match on internet with a public person that stays in Bucharest, but on airbnb states that he's from Voluntari...

[Sarah977]

You can ask the guest why his information doesn't match. If the reply makes you feel that you're being scammed, contact airbnb about it. Some people move and just neglect to update their profile information, it's not necessarily something nefarious.

[Alina14]

Thank you so much! but how can I contact airbnb..? the person is pushing me to give an answer, and I don;t see who can i speak with so fast from airbnb..

[Sarah977]

@Alina14  On the Help section of these forums, there is a large pinned post which lists all the ways to contact Airbnb. Contacting through Twitter reportedly gets the fastest response.