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guest wishes to cancel booking

‎03-02-2016 07:45 AM
Chris19
Level 1
Vincentia, Australia
‎03-02-2016 07:45 AM

guest wishes to cancel booking

My guest wishes to cancel there booking under strict bookings and wishes to rebook to another date.

What do I do ?

‎03-02-2016 07:45 AM
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3 Replies 3
‎03-02-2016 09:49 AM
Marit-Anne0
Level 10
Bergen, Norway
‎03-02-2016 09:49 AM

They do not need to cancel - they could just change their bookings to the new dates.

‎03-02-2016 09:49 AM
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‎03-02-2016 01:31 PM
Dave-and-Deb0
Level 10
Edmonton, Canada
‎03-02-2016 01:31 PM

Hi @Chris19,

 

Check out this Help Guide to change the dates: https://community.airbnb.com/t5/General-Hosting/Change-Price-Number-of-Guests-Check-in-or-Check-out-...

 

Dave

David

Superhost Ambassador ~ Host Club Community Leader ~ Community Expert ~ Experienced Co-Host

‎03-02-2016 01:31 PM
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‎03-02-2016 09:44 PM
Chris19
Level 1
Vincentia, Australia
In response to Dave-and-Deb0
‎03-02-2016 09:44 PM

Thanks, David

 

Regards,

 

Chris

 

 

‎03-02-2016 09:44 PM
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