fake listing

Paulos0
Level 1
Athens, Greece

fake listing

Someone uses pictures of my listing as his/her

How can I contact Airbnb to deactivate the false listing?

4 Replies 4
Helen3
Level 10
Bristol, United Kingdom

call them. search contact BNB

Kirstie
Community Manager
Community Manager
London, United Kingdom

Hi @Paulos0!

 

There's actually a process where you can report a user to Airbnb - you can click on 'report this listing' on their public listing. I have attached a screenshot below to show you where it is. This will alert Airbnb to the fact it is a possible fraudulant account.

 

Flag user screenshot.JPG

 

Let me know if you're having any problems doing this.

 

Kirstie

Thanks, Christie, I just reported it -in Greek though. The description is also of our place, Kolonaki Great Acropolis view....

Paulos

Have the same issue. Neither flag reporting, nor email reporting or chat helped. After two weeks from the firts reporting fake listing still exists.